Priority1 Group delivers end-to-end NDIS outsourcing services designed to help Australian NDIS providers reduce admin burden, stay compliant, and scale with confidence.
From NDIS back office outsourcing and payroll to marketing, HR, and compliance support, we act as your extended team—so you can focus on delivering quality participant care.
Let us handle the back-office tasks so you can focus on growing your business with confidence.
Running an NDIS organisation is rewarding but comes with real challenges:
At Priority1 Group, we understand the reality of running an NDIS organisation the constant pressure of NDIS compliance, staffing challenges, invoicing delays, and NDIS back office administration.
Many NDIS providers struggle not because they lack passion or capability, but because NDIS administrative support demands consume valuable time meant for participants. That’s where our NDIS outsourcing services make a difference.
We work quietly behind the scenes, delivering end-to-end NDIS operational support services with precision and accountability from NDIS admin outsourcing and payroll support to NDIS compliance and digital marketing services. Our structured NDIS back office outsourcing model helps reduce errors, improve efficiency, and keep your organisation audit-ready at all times.
With Priority1 Group, you gain more than an outsourced NDIS team you gain operational clarity, peace of mind, and the freedom to focus on delivering quality participant care.
This is a place to showcase the logos of some of your clients
Roster planning, shift allocation, leave tracking, SOS calculations, and SCHADS-aligned workforce management.
Reduce operational expenses instantly by outsourcing admin, payroll, and compliance to NDIS-trained specialists without sacrificing accuracy or control.
We take care of invoicing, payroll, rostering, and compliance so your team can focus on participant care and billable services.
Access a ready-to-go offshore team trained in NDIS systems, SCHADS rules, and compliance no training, no downtime.
Increase or reduce support instantly as participant numbers change no long-term contracts, no fixed overheads.
Our structured processes keep your documentation accurate, consistent, and audit-ready protecting your registration and reputation.
Remove repetitive tasks, reduce burnout, and improve retention by letting your frontline team focus on what they do best.
Those who don’t keep fighting admin fires.
Priority1 Group delivers end-to-end NDIS outsourcing services for providers seeking reliable, cost-effective NDIS outsourcing that improves efficiency and reduces risk. Our outsourced NDIS team provides complete NDIS back office support for NDIS providers, including NDIS payroll and rostering support, accurate administration, and structured NDIS compliance and audit support to keep your organisation audit-ready at all times.
Designed to support growth, our scalable NDIS support services also include ethical NDIS marketing support for providers, ensuring your business attracts the right enquiries while maintaining operational control. With Priority1 Group, NDIS providers gain a trusted outsourcing partner that simplifies operations, strengthens compliance, and supports sustainable business growth.
A simple, proven approach to remove admin stress, strengthen compliance, and scale your NDIS business with confidence.
We tear down your current operations to expose where admin, payroll, rostering, and compliance are leaking time, money, and control. You’ll see exactly what’s broken—and what’s costing you growth.
Our NDIS-trained specialists are embedded directly into your systems and workflows. We don’t “assist”—we take ownership of your back office and stabilise operations fast.
While we run daily operations with precision and compliance, you focus on participants and growth. As your business scales, our support scales with you—without hiring, burnout, or chaos.
Guaranteed precision in bookkeeping and accounting services
A decade of expertise serving businesses like you
Affordable solutions tailored to reduce your expenses.
Always available to address your queries and needs.
Hotels, restaurants, and event management companies can outsource accounting to focus on delivering excellent customer experiences.
Real Estate Property management companies and real estate agencies can benefit from outsourcing accounting tasks like rent collection, expense tracking, and financial analysis.
Businesses involved in manufacturing can outsource accounting to ensure accurate cost accounting, inventory management.
Nonprofits can outsource accounting services to ensure compliance with complex regulations and to free up resources for their core mission.
Medical clinics, dental offices, and other healthcare providers can outsource accounting to manage billing and insurance claims.
Marketing firms, design studios, and advertising agencies can outsource accounting to maintain financial stability while focusing on creative.
At Priority1Group, we go beyond outsourcing; we become an extension of your team. With deep expertise in the NDIS framework and a commitment to quality, we deliver tailored, cost-effective offshore solutions that help you scale efficiently, stay compliant, and focus on what truly matters: participant care.
Years of experience with the Australian disability sector means we understand the ins and outs of the NDIS framework not just the admin.
Only the top candidates pass our multi-step recruitment and training process. We ensure cultural fit, accuracy, and accountability.
We build dedicated offshore teams around your systems, workflows, and participant needs no generic templates.
We use secure platforms like LastPass and cloud-based tools that align with Australian privacy regulations and NDIS compliance.
From onboarding to day-to-day operations, our support doesn't end. You’ll have performance tracking, reporting, and a responsive account manager.
Our clients consistently report up to 70% cost savings, significantly improved compliance, and more productive, happier onshore teams.
Talk to our expert now!
NDIS outsourcing services involve delegating non-clinical functions such as administration, payroll, rostering, compliance, HR, and marketing to a specialised external team, allowing NDIS providers to operate more efficiently while maintaining full control and compliance.
NDIS providers can outsource back-office administration, payroll management, rostering, invoicing and claims, bookkeeping, HR, compliance and audit preparation, after-hours support, and digital marketing—without impacting participant care.
Yes. Outsourcing is fully compliant when processes align with NDIS Practice Standards, SCHADS Award requirements, and Fair Work obligations. Priority1 Group operates within these frameworks and maintains audit-ready systems at all times.
No. Outsourcing increases control by introducing structured workflows, accountability, and reporting. Providers retain full oversight while Priority1 Group manages execution under agreed governance models.
NDIS outsourcing improves audit readiness by maintaining accurate documentation, consistent records, and structured compliance processes. This reduces last-minute preparation and audit stress.
Yes. Payroll and rostering are most effective when managed together, ensuring SCHADS compliance, accurate timesheets, correct allowances, and reduced payroll errors.
Yes. We manage SOS calculations in line with SCHADS Award rules, including allowances, minimum engagement periods, and applicable penalties.
Yes. Outsourcing is especially valuable for small and growing providers who need expert support without the cost of hiring full-time staff.
Yes. Priority1 Group offers scalable NDIS support services that expand or contract based on participant numbers and operational demand.
We integrate seamlessly with leading NDIS systems including ShiftCare, CareView, Brevity, Tanda, Deputy, Xero, MYOB, and other industry tools.
Yes. Strict confidentiality protocols, access controls, and secure systems are implemented to protect provider and participant information.
Yes. After-hours and weekend support is available for urgent rostering changes, admin updates, and operational requirements.
Onboarding is fast and structured. Most providers are operational within days, depending on system access and service scope.
Yes. Ethical and compliant NDIS marketing is permitted. We ensure all marketing activities align with NDIS guidelines and provider responsibilities.
Yes. Ethical and compliant NDIS marketing is permitted. We ensure all marketing activities align with NDIS guidelines and provider responsibilities.
We assess values, communication, and adaptability plus continuous training ensures alignment with your business.
Pricing is flexible and based on service scope, workload, and support level. NDIS Outsourcing support service is typically far more cost-effective than hiring internally.
Most NDIS providers save between 50% to 70% on administrative labor costs. This allows you to reinvest those savings into hiring more frontline support workers or expanding your services.
Team setup usually takes 2–3 weeks, depending on roles and complexity.
No. We offer flexible monthly agreements with transparent pricing.
es. While you outsource the tasks, you retain full responsibility for the service. We operate strictly within the NDIS Practice Standards and the NDIS Code of Conduct to ensure every piece of documentation we handle is audit-ready.
Reclaim your time, reduce costs, and deliver better care, all with the support of a dedicated offshore team.
It’s time to future-proof your NDIS operations.
38B Douglas Street, Milton QLD, 4064 Australia
Monday - Friday 09:30 AM - 05:30 PM
© 2025 All Rights Reserved.
